Claims are to be reported by the broker, not the insured nor
the claimant, after the broker has reviewed the claim with the insured. Do not have
the insured fill out the claim report form. Claims will be reported only on Cal-Regent
loss notices which are provided on our website. Do not use other loss notices, just
the Cal-Regent loss notices. To report a claim, you must first select and fill out
the correct loss notice for the type of claim. For example, do not use an auto accident
loss notice to report a claim that does not involve an auto accident. Instead, use
the correct form for that type of loss, be it the property loss notice for damage
to property (building, contents, signs or loss of income) or the auto theft loss
notice for the theft of an auto. If you use the wrong form, you will slow down the
claims adjustment process while the adjuster attempts to back track and locate the
information. Submit the claim by e-mail to claims@cal-regent.com
or by fax to (619) 596-4049.
The following is a list of the forms and when to use them:
To be used where the insured is involved in an auto accident, or for theft or other
damage to an auto. This includes where the insured is driving a car and strikes
an object that is not another car.
To be used when there is any type of a loss to the building, contents, sign and/or
a loss of income.
To be used when reporting a general liability type loss that does not involve an
auto accident where the insured was involved in operating the vehicle. Use this
Loss Notice to report slip and falls, dog bites, allegations of the selling of a
defective vehicle and any other allegations of liability against an insured.